The 2023 Subaru Love Promise Customer and Community Commitment Award
We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.
We're honored to receive the 2023 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.
What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is Bay Ridge Subaru dedicated locally to the Love Promise?
THE BAY RIDGE SUBARU TEAM A group of automotive professionals who go the extra mile to make sure all your automotive needs are met. Stellar customer service is our mission while supporting our local and near-and- dear charities.
Badass Brooklyn Animal Rescue, ASPCA
MercyFirst
Weill Cornell Breast Center
Love Promise Stories from Bay Ridge Subaru
Subaru and Bay Ridge Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Mike and his team amazed me - Judy V
I'm sorry I missed you today but WOW! Thank you so much Bay Ridge Subaru for all the toys! I promise they will go to families in need. We are very very grateful to you, Subaru, and everyone who donated. When you and your helper kept unloading the boxes of your Ascent it was truly amazing (as I saw the video my team took and sent to me)! As amazing as the NY Mets!!! You wound up donating 12 boxes of toys for all age groups for families that needed them in order to celebrate the holidays. Thank you, Thank you, Thank you!!! Wishing you all the best for a very happy, healthy, and safe new year.
We Love Bay Ridge Subaru - Olga S
Me and my whole family get our cars at Bay Ridge Subaru, its a great place with great people. I had an issue with my 2018 Crosstrek and my salesperson, Gerald walked me through the issue he calmed me down and made me feel like his family member. They even allow us to bring our family member "Rosalita" with us when we visit the store, they are sooooo pet friendly. I appreciate the courtesy and LOVE I feel when I deal with these fine people.
Leukemia & Lymphoma Society Blanket Delivery - Morgan W - Morgan W
On Friday, June 3rd the LLS Metro NY Chapter and Bay Ridge Subaru had the pleasure of delivering 80 blankets to Maimonides Cancer Center as part of the Subaru Loves to Care program. These blankets were received by the Maimonides Cancer Center staff who were thrilled to arrange delivery to their patients. When this location is not delivering blankets, you can find them organizing toy drives for this hospital and giving back to their community in any way possible. Many thanks to everyone at Bay Ridge Subaru and Maimonides Cancer Center for not only an incredible day, but for supporting LLS’s mission to cure blood cancers and improve the quality of life of patients and their families.
Maimonides Children's Hospital - Liz S
Dear Bay Ridge Subaru, On behalf of the Children' Hospital at Maimonides Medical Center, we would like to express our sincere gratitude for your thoughtful and generous donation! Children with acute or chronic illnesses and their families often find their hospital stay to be challenging. That is why we, the Child Life Team, strive to support and help them feel more comfortable during their time here. Generous acts of giving-such as yours-have a great impact on the children and families who are hospitalized at any time, but especially during the holidays. The gifts you compiled for our cancer, inpatient and intensive care patients helped uplift the spirits of children and families during the holiday season. We were truly blown away by your charity for our patient and families. Please know that those whose lives you have touched will never forget your generosity. Sincerely, Liz Smith, MA, LCAT, ATR-BC, CCLS Art Therapist and Child Life Specialist
Toy Drive - Elizabeth L
Before we all head home for the Christmas holiday, we want to take a minute to thank our Sales Manager Mike Chiusano. He has been with Bay Ridge Subaru for 7 years and brought his tradition of setting up a toy drive for Maimonides Hospital with him. Each year he gets his family, friends, community and work family motivated to help bring some cheer to children and their families that are hospitalized for the Christmas season. Mike loves all things Christmas and even tries to sneak holiday music in July! This year, he and his sales team recruited a long time customer Alla Kogan to join the toy drive. She was able to get her employer Liberty Mutual to generously participate as well. A new partnership has been made and with it, we were able to make more wishes come true. Thank you to all who donated-Mike, his family, St. Clare’s school (4th and 7th graders), St. Clare Varsity Cheerleaders, Next Level Panthers Football, Staten Island Saints Softball, and all the other family and friends for helping make this years toy drive one of the biggest. Our wish to the children and their families at Maimonides, is to add a little Christmas cheer and all the health and happiness in 2022. Mike-thank you for getting us in the spirit and showing us the importance of spreading holiday cheer!
Letter From Sloan Kettering - Melanie C
See attached letter.
Bay Ridge Subaru Shares The Love to Fight Cancer - Linda V
To Tom and the Bay Ridge Subaru Team, I wish to convey my deep gratitude for your most kind and generous donation to breast cancer research at Memorial Sloan Kettering Cancer Center. Your gift will make a SUBSTANTIAL impact on innovative triple-negative breast cancer research and will allow our team to reach another milestone for women everywhere living with this cancer. Thank you for selecting our group as a beneficiary of the Subaru Share The Love event!
Pet Friendly Dealer - Zach C
I came in last month to lease a new Forester and I was pleasantly surprised that this dealership didn't chase me out with my puppies. Other store's aren't very pet friendly and ask you to return once you bring your furry friends back home, but NOT Bay Ridge Subaru. Ray helped me with my purchase and as I was going thru the process he made my puppies feel like family by bringing them a bowl of water and toys to munch on and occupy them ! What a terrific group of people and glad to have them as my home dealership and friends.
Bay Ridge Subaru Comes Thru For Us - A K
In this time of pandemic, on a Monday morning, the agency was busy. Many people were already waiting in the waiting room, each separated safely and wearing masks. I came promptly at 11 am, and was taken immediately. I was treated courteously, and, with kindness. I walk with a cane and have handicap plates. Everyone I interfaced with was solicitous, from the intake people, the man who saw my husband bring me back and noticed I was trying to stop my husband from driving away. I thought I'd left my phone in his car. Your employee quickly flagged my husband down for me. Everyone I dealt with was kind and professional.
I Love Bay Ridge Subaru - Bre E
I just wanted to reach out to your company to let you know about one of your amazing salesmen Anthony Grippo at Bay Ridge Subaru. Let me start by saying Anthony is the reason I will be getting my fourth Subaru next month. Three years ago I bought a certified pre owned legacy as a Present for myself after I graduated the police academy and a year later I was in a horrible accident. Anthony reached out to me right after to make sure I was okay as well as my new born son. I couldn’t believe it. I was devastated the car I loved was totaled. So then I leased my next Subaru because I truly believed he cared and would help me find another safe car for myself and my family. I am returning that Lease next month and I was truly considering leasing either a Dodge Durango or the Atlas Sport for cost reasons and what made me decide on the Subaru Ascent was Anthony. His outstanding customer service is why I continue to go back. Anthony also knew how much I loved my legacy and helped me to purchase a legacy this year. As long as Anthony Grippo works at Bay Ridge Subaru I will forever be a loyal Subaru customer and thank you for making a vehicle that saved my life and a vehicle I feel safe traveling in with my son.
