The 2021 Subaru Love Promise Customer and Community Commitment Award

The 2021 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Bay Ridge Subaru dedicated locally to the Love Promise?

THE BAY RIDGE SUBARU TEAM A group of automotive professionals who go the extra mile to make sure all your automotive needs are met. Stellar customer service is our mission while supporting our local and near-and- dear charities.

Badass Brooklyn Animal Rescue, ASPCA


Weill Cornell Breast Center

Did Bay Ridge Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Bay Ridge Subaru

Subaru and Bay Ridge Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Letter From Sloan Kettering - Melanie C

See attached letter.

Bay Ridge Subaru
Letter From Sloan Kettering

Bay Ridge Subaru Shares The Love to Fight Cancer - Linda V

To Tom and the Bay Ridge Subaru Team, I wish to convey my deep gratitude for your most kind and generous donation to breast cancer research at Memorial Sloan Kettering Cancer Center. Your gift will make a SUBSTANTIAL impact on innovative triple-negative breast cancer research and will allow our team to reach another milestone for women everywhere living with this cancer. Thank you for selecting our group as a beneficiary of the Subaru Share The Love event!

Bay Ridge Subaru Shares The Love to Fight Cancer

Pet Friendly Dealer - Zach C

I came in last month to lease a new Forester and I was pleasantly surprised that this dealership didn't chase me out with my puppies. Other store's aren't very pet friendly and ask you to return once you bring your furry friends back home, but NOT Bay Ridge Subaru. Ray helped me with my purchase and as I was going thru the process he made my puppies feel like family by bringing them a bowl of water and toys to munch on and occupy them ! What a terrific group of people and glad to have them as my home dealership and friends.

Pet Friendly Dealer

Bay Ridge Subaru Comes Thru For Us - A K

In this time of pandemic, on a Monday morning, the agency was busy. Many people were already waiting in the waiting room, each separated safely and wearing masks. I came promptly at 11 am, and was taken immediately. I was treated courteously, and, with kindness. I walk with a cane and have handicap plates. Everyone I interfaced with was solicitous, from the intake people, the man who saw my husband bring me back and noticed I was trying to stop my husband from driving away. I thought I'd left my phone in his car. Your employee quickly flagged my husband down for me. Everyone I dealt with was kind and professional.

Bay Ridge Subaru Comes Thru For Us

I Love Bay Ridge Subaru - Bre E

I just wanted to reach out to your company to let you know about one of your amazing salesmen Anthony Grippo at Bay Ridge Subaru. Let me start by saying Anthony is the reason I will be getting my fourth Subaru next month. Three years ago I bought a certified pre owned legacy as a Present for myself after I graduated the police academy and a year later I was in a horrible accident. Anthony reached out to me right after to make sure I was okay as well as my new born son. I couldn’t believe it. I was devastated the car I loved was totaled. So then I leased my next Subaru because I truly believed he cared and would help me find another safe car for myself and my family. I am returning that Lease next month and I was truly considering leasing either a Dodge Durango or the Atlas Sport for cost reasons and what made me decide on the Subaru Ascent was Anthony. His outstanding customer service is why I continue to go back. Anthony also knew how much I loved my legacy and helped me to purchase a legacy this year. As long as Anthony Grippo works at Bay Ridge Subaru I will forever be a loyal Subaru customer and thank you for making a vehicle that saved my life and a vehicle I feel safe traveling in with my son.

I Love Bay Ridge Subaru

Saving Dogs with Subaru! - Krista M

Badass Animal Rescue has been working with Bayridge Subaru for a few years now and we love this partnership! Not only do they welcome us with our dogs at their location by hosting adoption events, which help dogs get adopted into forever loving homes, but they sponsor our events. The time, money and love they put into helping the dogs here at Badass has helped dozens of dogs find their families and the money raised and donated to Badass helps to cover the major medical costs for our dogs each year. We could not save as many dogs as we do without our relationship with Bayridge Subaru! Their impact on our dogs and community is huge! Thank YOU Bayridge Subaru for always looking out for the dogs of Brooklyn and supporting our small rescue! Recently they hosted us for our first virtual adoption event after the Covid-19 shut down. Being unable to host large scale adoption events made this year a different one. But being able to bring a small number of dogs to their location and zooming in a bunch more plus adopters ended up in EVERY SINGLE dog that attended being adopted within days!

Badass Animal Rescue
Saving Dogs with Subaru!

Virtual Pet Adoption - Elizabeth L

Thank you Badass Brooklyn Animal Rescue! We were so happy to host Spumoni and Dodger as well as their Foster Parents! Bay Ridge Subaru was so excited to hear that all animals from the event will be making their way to furever homes. We love working with you and are proud to be a part of getting animals out of shelters and into loving homes! We look forward to our continued partnership.

Virtual Pet Adoption

Bay Ridge Subaru Does It Again - Rosa B

The team at Bay Ridge Subaru is always there for us. I purchased my Ascent last year (Feb 2019) and I love the truck by the way! On a different note, I had a blowout on the Belt Parkway very recently and I was so scared and nervous beyond belief. My husband was away on business and not available to help me out. I called my sales consultant, Gerald Wactor and asked what do I do?!?!? He calmed me down and made sure I maintained control and not too crazy during these very trying times. Gerald walked me through the process on what I should do, and this all occurred on a Saturday afternoon where all he should have been more worried about was selling cars not helping me. Nevertheless he stood with me and gave me the roadside number to call and then patched me through to Kayla the service advisor. She also was extremely helpful and told me what I need to do prior to getting there and stood on the line with me until I got all the info. I got to the service department with my temporary spare and Kayla made sure they were all over my truck. I went to the showroom to thank Gerald and he was so very concerned it was like it was his family member that got stuck. He kept saying are you ok? Your all good now and in good hands. I gave Gerald a big hug as a token of my thankfulness. I was done in about an hour to an hour and a half and back on my way to enjoy the weekend. Thank you Gerald, Kayla and the rest of the Bay Ridge Subaru team as its not always about the deal it’s also about helping out your "automotive family".

Bay Ridge Subaru Does It Again

Helping locals out during Covid - Fran P

My family and I came into Bay Ridge Subaru to purchase a new Crosstrek. Upon meeting with the sales team we got to talking to Andre and Mike and they brought it to our attention that this dealership had donated meals to people in need after COVID-19 struck the Brooklyn area. That made us so very happy that we supported this dealership as it is this store that is supporting the fine people of Brooklyn. Thank you Bay Ridge Subaru !! And keep strong New York City

Helping locals out during Covid

Loving the community in Bay RIdge - jacqueline a

My story starts upon my showroom visit to Bay Ridge Subaru. They were so nice and caring for all my needs, but it only got better as I spoke with Andre and Mike about they're "all about". They showed us pictures from their yearly toy drive and the most current coat drive they had for the Bay Ridge community. As they demonstrated they are not all about the sale but about the community needs and being there for the Brooklyn needy. Thank you sales team at Bay Ridge Subaru.

Loving the community in Bay RIdge

Keeping NYC warm - Aaron B

Us NYers would like to thank the Subaru of Bay Ridge dealership for collecting many many bags of coats to help keep our community warm this winter. As a neighbor of this dealership we brought a bunch of coats to the store and Mike showed us all the bags he collected. Great job by his team! We saw this picture of them on Facebook and I had to write about the great job they did!! Thank you Bay Ridge Subaru

Keeping NYC warm

Coat Drive at Bay Ridge Subaru - Olga P

Upon our visit to the showroom we noticed Bay Ridge Subaru’s sales department is having a coat drive for their community. My salesperson Andre explained how this time of the year every year they do things for the community .... we think that’s great and we are happy that this group is part of our community and we love our Forester !!!

Coat Drive at Bay Ridge Subaru

Bringing Blankets to the Maimonides Medical Center - Mike C

This past Tuesday our team visited our local hospital (Maimonides Medical Center) and we donated our blankets and hope cards to cancer patients. It was such an amazing experience to take some time and really sit and listen to people's stories and feelings as we talked about what our "rock" or support was in life. It's such an incredible feeling go beyond our dealership and give back to our community!

Bringing Blankets to the Maimonides Medical Center

Subaru Blanket Delivery - Monica J

On Tuesday, August 20th the New York City Chapter and the Bay Ridge Subaru team had the pleasure of delivering 80 blankets to Maimonides Cancer Center part of the Subaru Loves To Care program. These comforting gifts were accompanied by personalized messages of hope written by the customers and staff of Bay Ridge Subaru team.We had the unique experience of attending a cancer support group meeting where there were 35 individuals in attendance. As the group was preparing to begin the art project, the head social worker asked each member to share what their ‘rock’ is. The first woman she asked to speak said that she wasn’t sure. She went on to share that things she used to laugh at aren’t funny to her right now, she isn’t interested in eating, and she questions why she is feeling this sense of confusion when it comes to her feelings. The social worker mentioned perhaps it has something to do with being in a new country among other reasons. One woman spoke and shared much of what her peer was saying resonated with her as she could hear herself in this woman’s words. She went on to share how she manages these feelings and ended by introducing herself and the other woman smiled and did the same. It was a moment where you think of every stage of life where you walk into a new situation which could be scary or exciting, but a time when you are walking into the unknown and a friendly voice and warm smile welcome you. That was the theme - having the privilege of learning from this group was the sense of welcoming and unbiased support. When each member spoke, the others listened. If a member began to wipe tears from their eyes, their neighbor rubbed their back. It shined such a light of hope that these programs exist, people truly do need them, and luckily those who need them are not afraid to take part such as the group last night.The social worker, in introducing the Subaru and LLS team, explained that the blankets were a gesture from people who wanted to help, and that they could have different purposes. They could be for warmth, for comfort, or to wrap around yourself on a day where you may just need a hug and there might not be someone there to give it to you. It’s something you can take with you and keep and remember that there are people looking out for you. We really liked that she gave them a connection to the blanket so that it wasn’t just a nice gift but had some meaning behind it. This was such an incredible experience and we are so proud to partner with Subaru to spread hope, love and warmth to those fighting cancer, across the country and right here in the New York City community.

Subaru Blanket Delivery

Our successful operation - Mike C

Today was the big day for me and my team. Today was the day we brought our donated toys to our local hospital for their annual pediatric holiday party. The feeling we had deep down knowing we are making sick children’s Christmas better. Just knowing we brought joy and happiness to our neighbors who don’t deserve this horrible sickness was the best feeling this holiday! It’s not Leary’s about business and selling cars, it’s also about helping out our community. This is one of the many reasons why we love working for Subaru! I love our love promise and we promise to always deliver it !!!!

Our successful operation

Brooklyn Toy Drive 2018 - Izzy C

I brought my Crosstrek in for service and I saw boxes all around the facility wrapped and labeled “toy drive donations”. I asked an employee about it and he said every year Bay Ridge Subaru had a toy drive benefiting sick children in a local hospital. This is a great group of people who not only care about the business but also truly care about people .. Bravo Bay Ridge Subaru. After my car was serviced, I went to the local store and purchased $100 worth of toys for those sick kids !! I appreciated everything the team at BRS does for the community.

Brooklyn Toy Drive 2018

We love our pets - Gerald W

This weekend was our pet event with Brooklyn Badass Animal Rescue at the showroom. These good folks rescue dogs /puppies and find amazing homes for them with great new families. So we had the event along with our Ascent Launch. What a success! We met some great people, helped out our 4 legged friends and found great homes for these beautiful dogs. Thank you Badass Brooklyn and thank you Bay Ridge Subaru!!

We love our pets

Giving back to the kids - Mike C

Today we gave back to the children in our community. We had a “back to school” school supply donation all month long in the showroom and shop and today we brought all the supplies to our local public school. We also brought reading books to the school for the kids to read throughout the school year. The beauty of working for a company like Subaru is it’s not all about the cars, it’s about our community more importantly!

Giving back to the kids

Subaru Spreads Love and Warmth to Patients - Michelle S

On Thursday, June 21st, The Leukemia & Lymphoma Society joined Michael Chiusano and Michael Inzirillo from Bay Ridge Subaru to meet with Daniela Bauer from Maimonides Cancer Center in Brooklyn. Together, we delivered 80 blankets and care cards to Bauer for the patients going through treatment at the hospital. It was clear from the beginning of the partnership that Bay Ridge Subaru is extremely passionate about helping out their community. This is not the first collaboration between Subaru and Maimonides—during the holidays they also make a toy delivery to the children at the hospital to cheer them up. “We truly do care for our community and for all those who are ill at Maimonides Hospital,” said Chiusano, “If what we do brings a smile to one sick child it’s all worth it.” It was an inspiring day that brought the community together to help patients that benefit from the warmth, love, and hope that comes from this program.

The Leukemia & Lymphoma Society
Subaru Spreads Love and Warmth to Patients

We have hope - Max M

Last month Bay Ridge Subaru donated a nice sum of money to Weil Cornell Medical College to help fund their research for finding a cure for cancer. From November to early January 2017-2018 every new car they sold they donated money to this charity. What a nice feeling and great people they are to do something like that for their community .

We have hope

We Love to Care - Mike C

On behalf of the sales team at Bay Ridge Subaru we was honored to visit our local hospital to provide blankets to the sick children of Brooklyn. We are not only about the bottom line, we are all about the community and caring for our neighbors. Myself and Mike represented the store along with the representatives of the hospital and LLS last month as we pulled up in our Outback filled with blankets and letters of hope for the sick children. We care and we will go above and beyond for our community.

We Love to Care

Adoption event in Brooklyn - Pia R

I was driving down Cropsey Avenue last Saturday and I saw about 40 dogs standing outside the Subaru showroom. I parked my car and spoke with some of the people outside who enlightened me to the happenings. Bay Ridge Subaru was having a adoption event with a local animal shelter and after the event a “puppy costume contest”. It was so nice to see such happenings in my neighborhood. I went inside the facility and it was like a party there with giveaways and everyone so upbeat. I started talking to Patricia and she was explaining to me about the event some more and why Subaru does things like this and I agree 100% with their marketing this world should be more about each other and love. I was so enthused and into the moment my next reaction was to lease my new Crosstrek! I can’t wait to see what Patricia and her co-workers do next for our community. Thank you for loving us Bay Ridge Subaru.

Adoption event in Brooklyn

Love grown in Brooklyn - MICHAEL C

Last week we delivered some reading books and school supplies to a local elementary public school as part of the Subaru Loves Learning project. It was a very gratifying experience for both myself and our team at Bay Ridge Subaru. This is our 2nd year partnering with this particular school and this year I actually met with some of the students as their class opened the boxes in front of me and to my pleasure they were excited! Being a father of 3 children, seeing the glow in a child's face is the best thing one can ask for. When I returned back to the showroom I relayed this same story to my sales team and they were very happy for our "neighbors". I am so elated to be working for a company like Subaru who not only cares about their "numbers" and selling cars, its more importantly about helping our communities to make this world a better place.

Love grown in Brooklyn

Bay Ridge Subaru Sharing Love - Billy S

A van with Bay Ridge Subaru and Subaru cars all over it pulled up on 8th avenue this week and 2 men came out and started to unload boxes from the van. All the boxes said "Subaru and love". So I asked what it was and both men introduced themselves and where they were from and said they were donating blankets and other gifts to the sick children of Maimonides Hospital. What a great and kind gesture, I had to take pictures of the van and the boxes, it's something I never expected to see! Bay Ridge Subaru is definitely different then all other dealerships. Next time I need a car I will visit Mike C. and Mike I. because it's not just about the sale it's about the community and our borough, and I know these people care about Brooklyn!

Bay Ridge Subaru Sharing Love

Bay Ridge Subaru Cares - John C

My family and I came in for our next car lease and we left with a new family. Patricia, Mike and Craig not only worked out the right car for us but also fit it into our budget. Its tough now-a-days finding people who actually care about you and your family ! We absolutely love our new Legacy and the people at Bay Ridge Subaru. They are truly amazing, when we picked up our car they were packing up a check to donate a sizable amount to a local medical facility. Its not all about making a deal for them nor selling a car, its about being part of our community.... Welcome to my family Bay Ridge Subaru Sales department

Bay Ridge Subaru Cares